The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,888 ratings
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 618 |
| Houston, TX | 353 |
| Philadelphia, PA | 247 |
| Washington, D.C., DC | 244 |
| Seattle, WA | 241 |
| Atlanta, GA | 206 |
| Denver, CO | 195 |
| Salt Lake City, UT | 187 |
| Sacramento, CA | 156 |
| San Francisco, CA | 139 |
| Miami, FL | 132 |
| Indianapolis, IN | 132 |
| Orlando, FL | 131 |
| Detroit, MI | 126 |
| Minneapolis, MN | 117 |
| Boston, MA | 109 |
| Portland, OR | 109 |
| Brooklyn, NY | 97 |
| Oakland, CA | 86 |
| Jacksonville, FL | 85 |
| Pittsburgh, PA | 80 |
| New York City, NY | 67 |
| Tampa, FL | 67 |
| Baltimore, MD | 59 |
| San Jose, CA | 51 |
| Reno, NV | 49 |
| Tacoma, WA | 42 |
| Fort Myers, FL | 41 |
| Saint Paul, MN | 39 |
| Dallas, TX | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
hubertdavisfor3 (@hubertdavisfor3) reported @statcenter Not to mention the reliability of your own streaming service. The fact that illegal streams are more stable is a flat out joke. I also wouldn't be surprised if some comcast customers still don't get LP games in HD. I know that's been a thing fo years.
- Fire_George (@JaxFireGeorge) reported
@comcast @Xfinity @comcastcares i have a line down in my yard and the road. This needs to be fixed asap. Your team wants to wait 3 days to fix. This is a life safety hazard
- Hateful (@HatefuI_) reported
@SliMagik @OsoRatedR I've been dealing with it ever since I started playing cod back in like MW3 because Comcast is the only internet available in my area that isn't Verizon DSL lmao, but Comcast wouldn't be bad if the uploads weren't trash. I never see over a 5.5up or under a 60 ping lul
- Smurfeezy (@Smurfyyy11) reported
was vibin w the homies and streaming and my internet cuts out for the second time in 2 hours, @Xfinity is so ****, contact them about 2 times a week for about a hour each time. been doing this for the past 2 months & they still can't fix our ****, we even upgraded. i want to die
- Khasino (@KhasinoTTV) reported
@jos452_ You're literally just describing the Comcast Saga.(Except it would cut out all the time.)
- Francis Y. Yan (@Francis_Y_Yan) reported
@georgemporter Good for you! Why does my home network (@Xfinity) have nine 5s for both links?
- Waa Doo (@WaaDooWho) reported
@Xfinity @comcast DAMN YOUR COMPANY SERVICE DEPT. EVERY TIME YOUR TRUCK APPEARS & YOUR GUY GOES UP A POLE IN OUR NEIGHBORHOOD, WE LOSE INTERNET, PHONE & TV.HERE WE GO AGAIN !!
- Faris (@Faris__Hakeem) reported
@The_Khancept @tqure1 It’s Comcast new streaming service
- Andy Fannon (@andy_fannon) reported
Just in case anyone didn’t know, @Xfinity sucks
- josh vonhauger (@joshvonhauger) reported
@comcastcares i did as you asked no reaponse now 11 hrs down
- Bopper (@TheDiddyBop) reported
@Xfinity y’all just need to be aware. Over 1 hour of phone time with your “technical support” today, not one spoke English well & the language barrier was a HUGE issue. My issues weren’t resolved. I ended up solving problem on my own thanks to @Google & @Apple. Be better!!
- David Cutler (@DavidHCutler) reported
@Adventures_iG @IGN And I have peaco*ck “for free” bc my ISP is xfinity. It’s a garbage platform with terrible original content.
- Successfully Unemployed (@PrezLife) reported
@yallwon46 Hello, Comcast, please disconnect her service.
- Michelle Woods (@Michell24826274) reported
@MollyJongFast Good luck Molly! My Xfinity internet service quit around 1PM this afternoon and took until 4:45PM to get it working after I called support desk 3 times.
- About Face By Shari (@aboutfaceshari) reported
@comcast @comcastcares @Xfinity YOUR WIRE JUSR SPARKED ON MY DRIVEWAY. I HAVE A WIRE THAT HAS ELECTRIC SPARKS COMING OUT OF IT NOW. GET SOMEONE TO THIS HOUSE NOW. ITS GOING TO START A FIRE, WTF?!!!
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