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The latest reports from users having issues in St. Petersburg come from postal codes 33710, 33707, 33703, 33705, 33712, 33711, 33702 and 33713.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 257,232 ratings
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Problems in the last 24 hours in St. Petersburg, Florida
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in St. Petersburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near St. Petersburg, Pinellas County, Florida
The most recent Spectrum outage reports came from the following cities:St. Petersburg, Largo, Seminole and Pinellas Park.
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| City | Problem Type | Report Time |
|---|---|---|
 St. Petersburg | Total Blackout | |
| St. Petersburg | Wi-fi | |
| Largo | Internet | |
| St. Petersburg | Internet | |
| St. Petersburg | Internet | |
| St. Petersburg | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near St. Petersburg, Florida
Latest outage, problems and issue reports in St. Petersburg and nearby locations:
- Russ (@stuttterbuttter) reported fromLargo, Florida
Once again @Ask_Spectrum internet is down nothing new here same old trash service as always it's either down or slow as hell. @FrontierCorp what deals you got going on this Spectrum crap is getting old.
- 🇺🇸Shonnie Marie🇺🇸 (@shonniemac23) reported fromSaint Pete Beach, Florida
So @GetSpectrum charges me twice for the same movie on two separate dates on my recent bill. Confused, I called and asked why I would rent the same movie twice and they said would refund the money of the movie rental. Which they did not. Once again, stellar customer service 👌🏼
- Kraig Krempa (@kraigkrempa) reported fromPinellas Park, Florida
@Ask_Spectrum @M_Ringer A Spectrum Technician was at the house this morning and replaced the modem. My wife reports that things seem to be working properly thus far. Looks like the problem is solved. #fingerscrossed 🤞🏼
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
More lousy service from @GetSpectrum & @Ask_Spectrum The Knight installer comes out looking like a hood rat and hooks up equipment with only 30 mbps download speed and then tells me I have to call Spectrum, I ask him to do it and hightails it to his next install. #fail #awful
- Hope Frazier (@HopeFrazier2244) reported fromPinellas Park, Florida
@GetSpectrum I am so sick of not being valued by customer service. I have had issues with my bill for two months and have been promised credits that I haven’t revived! I am not a happy customer right now and I am telling all my friends and family about my horrible experience.
- Kraig Krempa (@kraigkrempa) reported fromPinellas Park, Florida
@JMSTBlog @Ask_Spectrum Crazy! I’ll let you know how tomorrow’s tech visit goes. They’ll never admit it but I think they just can’t handle the demand.
- Russ (@stuttterbuttter) reported fromLargo, Florida
Once again my @Ask_Spectrum internet is down. It's not even bad speeds just no internet what so ever I don't even know anymore.
- Justin (@clearwatereagle) reported fromSeminole, Florida
I have had enough of @Ask_Spectrum & their awful pricing for internet. I could have the exact same speed for $30/mth less if I could get @WOWCare but Spectrum has a monopoly on my area so I can't. What utter crap this is when you have no choice in a service provider.
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
Hi @GetSpectrum you need to have Knight Enterpises fire the “technician” that didn’t perform my installation today. Leaving your customer experience in the hands of these yahoos is destroying your customer service rating.Oh how I wish @verizonfios was available in my area!
- Dexter Cuthbert (@CuthbertDexter) reported fromSouth Highpoint, Florida
@GetSpectrum Hey spectrum. It's not fear for a customer to be 3 hrs on the phone for your service. Your call/c say they can't help either with a simple request.
- Rob Tanner (@Mr_RobTanner) reported fromBoca Ciega, Florida
@Ask_Spectrum 33772 “planned outage” eta of back on? I work second shift and just got home and no internet. Sucks.
- LL (@LL913) reported fromLargo, Florida
@Ask_Spectrum Don’t bother. I just canceled the tv service.
- End of days are near (@mbrouseoh) reported fromLargo, Florida
@Ask_Spectrum spectrum retail stores are staying open across the country, as a retail employee please everyone stay patient, we are trying to help everyone quickly and keeping you safe and connected. Be kind we are trying hard to help our customers
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
@Ask_Spectrum It’s working now, but it’s been stalling like this for the last three days for no apparent reason. I’m working & the internet light on router goes off. About a minute later the modem lights indicate that no internet is being received.What’s causing this persistent issue?
- Nate Currin (@natecurrin) reported fromLargo, Florida
@Ask_Spectrum Too late. Already signed up with Wow, who is half the price with faster speeds. Probably should talk to your customer care team about manners and adjust your rates to be more appropriate. Also existing customers ARE just as important as new customers. Just FYI.
- Sherrie Giparas (@SherrieGip) reported fromSt. Petersburg, Florida
@Ask_Spectrum hello, my internet has been out for at least 3 hrs. Unplugging/resetting has not resolved the issue. Important final schoolwork needs to be completed ASAP. 0035202065-01
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
I cannot believe how rude and condescending the support team at @GetSpectrum is.The @Ask_Spectrum CS supervisors act like they have a law degree because they can read a clause from a TOS agreement.I would like to have this installation fee for transferring my service removed.
- 🇺🇸Shonnie Marie🇺🇸 (@shonniemac23) reported fromSaint Pete Beach, Florida
Well as per usual there’s yet ANOTHER outage (always late at night when they think no one is using the Internet) from good ole @Ask_Spectrum @GetSpectrum this is like the fourth time this has happened. I am trying to get work done and now I can’t!!
- Deb Curtis (@debcurtis60) reported fromSt. Petersburg, Florida
@GetSpectrum Every single time I come here I have to stand in line for an hour cuz your products keep breaking down. We only pay about $260. a month...what should we expect.
- Ken Apperson (@KenApperson) reported fromSt. Petersburg, Florida
@Ask_Spectrum Called to upgrade a few weeks ago. Was told there would be a $50 fee to upgrade. No install required. Cancelled service. Now I find out I had to pay for a full months service because I was 6 days into the billing cycle and you don’t prorate. Was a customer for years
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- DouglasH (@Douglas46557837) reported
@Ask_Spectrum Look at your own system. Service outage most of day yesterday, 4 service outages today so far. Can't sign into my account. This is your damn system, fix it. Your ads claiming 99% network reliability are a bold face lie. I'm shopping for a reliable service provider.
- sabrina 🥀 (@teal__ambition) reported
@JacksTeaches @Ask_Spectrum @britt_bratt_97 FIX THEIR WIFI, I CAN NEVER RECEIVE THEIR VIDEOS
- Henry J 🚫🔯🚫M.A.P.🚫dragkids. (@HenryJB34678288) reported
@Ask_Spectrum Maybe it's the awful wifi?
- DouglasH (@Douglas46557837) reported
@Ask_Spectrum There was a service outage for most of the day yesterday. Today there have been 4 service outages so far. Can't sign in to my account. When are you going to get your **** together? This is unacceptable. I'm shopping for reliable services.
- AccountabilityisKey!!! (@A26640861) reported
@Xfinity @XfinitySupport Please hurry up and get to the section of my neighborhood so that I can finally get services from you guys 😩. I used to be an Xfinity customer and you guys are the best hands down ! Until then, I’m stuck with @GetSpectrum taking over 2 months and
- Khrφnos (@khr0nos_) reported
@Ask_Spectrum Did you start to fix it? It’s been an hour, it can’t take that long to fix it
- Tim Pederson (@tped25) reported
Great timing @Ask_Spectrum for an Internet outage in WI. Not like the Bucks are playing or anything like that…
- Ben Siegel (@funjamin) reported
@MicahTheModest @GetSpectrum I had to swap my old modem for a new one (and a router) today, and now they’re not picking up any signal whatsoever. So they’re bringing in a technician tomorrow night. I have zero patience for this right now.
- Lil’ ACP . (@QueenAlexOlivia) reported
@GetSpectrum has HORRIBLE customer service smh.
- LadyJustice314 (@Justice314Lady) reported
@BStingSTL @GetSpectrum @FTC Pro-Tip: Spectrum intentionally does not comprehend the term "severing service" and will commit the most hostile acts of anti-consumer warfare & subterfuge as to be overtly criminal in nature.They need to be sued into oblivion. Sic some silk stocking class action lawyers on them!
