Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Boston come from postal codes 02127, 02293, 02128, 02118, 02119, 02210, 02110 and 02115.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,888 ratings
Thank you!
Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (3%)
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Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Boston, Chelsea, Jamaica Plain, Medford, Somerville, Stoneham, Salem, Cambridge, Brookline, Brighton, Dorchester, Everett, Arlington, Peabody and Dedham.
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| City | Problem Type | Report Time |
|---|---|---|
 Boston | Internet | |
| Chelsea | ||
| Boston | Total Blackout | |
| Jamaica Plain | TV | |
| Medford | TV | |
| Boston | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- sully sully 99 twice as better than ted williams (@RobertDamein) reported fromEverett, Massachusetts
@comcastcares spending 5 to 6 hours on phone two days combine told by employees that u don’t have Xfinity modern why your internet not working going in and and I being investigated on address if it’s problem why are u excepting my payments with my billing address
- Patrick Beverley Hills (@p1koh) reported fromBoston, Massachusetts
@FeitsBarstool Comcast was down in the north end all day yesterday, hilarious move.
- BAMES JOND (@6one71) reported fromBoston, Massachusetts
Anyone else have a total blackout with their @Xfinity service in Boston? Cable and internet, both out. As of maybe 30 minutes ago? @universalhub
- Carissa B & Princess P (@CarissaAndPenny) reported fromWakefield Junction, Massachusetts
Is there a @Xfinity internet outage?
- @ (@m55LL55) reported fromWinchester, Massachusetts
@Xfinity WHY DO YOU NOT HAVE ACC NETWORK !!!
- k (@hello__kaitty) reported fromSalem, Massachusetts
@Xfinity well @Xfinity it’s uh...not working
- jiabi (@jiartbi) reported fromBoston, Massachusetts
@Xfinity you suck *** your internet is down and I can’t take my zoom classes, your store manager doesn’t pick up the phone, and your customer support is absolute *** I hope your company goes out of business and everyone finds a better job because xfinitys service is worse than HE
- Jamie Lea (@himynameisjme) reported fromMedford, Massachusetts
@kochtb606 @tcm My Comcast (xfinity) never had it included. I wish it did. Spectrum has it included.
- Izzy (@izzysquibzy) reported fromSaugus, Massachusetts
I love how I get these xfinity ads just to rub it in my face how absolute garbage their service is
- piña (@dapperdiz) reported fromMilton Center, Massachusetts
i’m so close the rashing ******* @Xfinity how y’all give us a ****** up cable box, come and fix it and **** up the internet. y’all finna feel me bruh.
- Sleepy (@PresidentSleepy) reported fromBoston, Massachusetts
damn you @comcast ... another wifi disruption .. ya really know how to ruin a night for over $200 a month
- Abigail Ruotolo (@AbigailRuotolo) reported fromSaugus, Massachusetts
Why is my WiFi so bad? I’m just in my room and want to use my laptop... is that such a request? @Xfinity
- The Fresh Prince Of Fresh Pond (@TheRealSweeney) reported fromCambridge, Massachusetts
Not the Comcast guy looking at my kicks and asking if I can help him with releases.
- Jonny (@jonnyboy823) reported fromChelsea, Massachusetts
@comcastcares I have been a customer for barely 3 months and it’s been nothing short of a nightmare. Received a call in September from a rep to offer me the Xfinity flex. She convinced me everything was free for 1 year and I would not see any change to my bill. (1/2)
- Nic (@aelios817) reported fromRevere, Massachusetts
@comcastcares is there currently an issue with your service? No outages on your map but severe issues (Greater Boston area)
- Jonny (@jonnyboy823) reported fromChelsea, Massachusetts
.@comcastcares I have been a customer for barely 3 months and it’s been nothing short of a nightmare. Received a call in September from a rep to offer me the Xfinity flex. She convinced me everything was free for 1 year and I would not see any change to my bill. (1/2)
- Dave Hunter (@hypnocoach183) reported fromLynn Community Based Outpatient Clinic (CBOC), Massachusetts
@comcastcares @Xfinity Are you planning on giving people refunds for this chronic problem of pictures freezing and being distorted? This is an obvious widely experienced issue as I've seen people complaining on various forums.
- Jenna Deutsch (@JennaDeutsch) reported fromBrookline, Massachusetts
@danwangphoto We got xfinity pods and NOTHING worked on them. We returned them, then my (6) @bose speakers kept dropping off the WiFi every other night— could only fix after power cycles. Turned out it was because of the public xfinity network (?!) and now we’re fine after a month of anxiety.
- Linda Simons (@danceofphoenix) reported fromNewton, Massachusetts
@IunafiIms Don’t update. I did and got message weak security. Spent hour on phone with Apple and nothing changed. They told me to call Xfinity who told me it was fine and Apple’s problem.
- chargs (@chargss) reported fromBoston, Massachusetts
@Xfinity why do you guys have a 4+ hour outage every week during peak business hours? It’s rude
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Big Ash ♥️ (@fashionedxfaith) reported
I need Comcast to fix my payroll issue asap. It shouldn’t take all this to cut me an off cycle check.
- Kim Walker, Ph.D. (@kimwatwork) reported
@PoPville confirmed xfinity outage in Columbia Heights for about 45 mins
- Lil cup of marinara (@EdgardoGarcia97) reported
It's just great that I overpay for @Xfinity just for them to have an outage every other week
- Juan D. ¡VIVA LA RAZA! (@jhulud) reported
Great. There's an @Xfinity @XfinitySupport truck & tech working next door. I'm expecting our service to get all f**ked up and interrupted now. Cuz that's what always happens.
- Heavy Booty Kyle (@bottombae267) reported
I cannot wait to cancel @Xfinity. All that money you spend and you cant speak to an agent😡
- Dom cheech sr (@CheechSr) reported
@sportswatch This season has sucked , MSG fighting with Comcast , then if you get the NHL pkg , games are blacked out ?? ESPN sucks too , never had their games on .. screwing the fans as usual
- Tyler Laszewski (@TylerLaszewski) reported
@WingTheGreat1 @MabieKenney @Froskurinn Is there just a manual you all read from like phone support? I swear I've heard this same thing like ten times now. "UMADBRO? LOLOLOL G4 FAILING SIMPCUCK"G4 is doing fine. They're on contract with Comcast, they're on multiple platforms, and they have sponsorships, lol.
- Christine (@EspoLearns) reported
@wordSmith_65 @korytellers It wasn't for ours either. During the pandemic I think quite a few took advantage of low-cost internet from Comcast or similar, but pretty sure that doesn't exist any more. And a former student reminded me that there are plenty of teachers who have bad internet service too.
- Samegirlie ... since 2012 (@Giiflea) reported
@colleen_eileen Love it!Had to lie to #comcast #xfinity that I was moving so they wouldn't harass me when I wanted to drop their service. Told them I was moving to the International Space Station.
- Audrey Stewart (@AudreyS23511436) reported
@comcast I have been asking for help for over 2 weeks now. I am checking the status on the 2 replacement boxes I ordered. Someone told me there was no such order! I still don't have On Demand! Faye Gates / 1733 Sailfish DriveJohns Island, SC29455(843) 270-0597
